Thank you for shopping at Kurtz Collection. Please see our return policy below and review carefully before ordering. We appreciate your business!
Returns & Exchanges
All merchandise purchased on the website—with the exception of furniture, antiques and vintage items—may be returned within 10 days for a refund less shipping charges. All merchandise must be returned in its original condition. Questions or concerns? Please email [email protected].
Returning Online & Phone Orders:
To return merchandise purchased by phone or online, please contact [email protected] to process a return shipping label.
In a store:
Returns are complimentary at our Wilmington, DE store and must be accompanied by an original receipt.
Refund Process:
Most returns will process in approximately 1-2 weeks, depending on your method of return.
A refund will then be credited back to your original method of payment (less any shipping charges), and will post approximately two days after the processing date. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.
Return Shipping Address:
Kurtz Collection
1010 N. Union St.,
Wilmington, DE 19805
302.654.0442
Thank you for your business!